I have been training people in the automotive industry for more than 20 years, and in 2016, I developed an apprentice plan that was approved by the Department of Labor; this plan includes specific processes and procedures and assures apprentices that they are a part of a proven, permanent, and comprehensive program. While the demand for automotive technicians often outweighs the supply, the apprenticeship program lets shop owners create loyal, capable employees by training them correctly.

ABOUT THE AUTHOR

Mike began his automotive career in 1984
as a car detailer at a GMC dealership.
He started working in independent shops
in 1992 and opened Parkway Automotive in 1998. He joined RLO Connor’s Bottom-Line Impact Group in 1999 and graduated from the Automotive Management Institute in 2000. Mike was voted Arkansas’ NAPA/ ASE 

Technician of the Year from 2001 to 2008. He joined Elite Pro Service Peer Group in 2008 and continues to be an active member. He has been a business coach for Elite Worldwide,
a published author, and a presenter at multiple conferences across the United States. He created a live interview seminar called Hiring for Keeps in 2013 and developed an automotive apprentice program approved by the United States Department of Labor in 2016. He is a member of the National Speakers Association. He is married with four grown children, resides
in Alexander, Arkansas, and is a member of The Bible Church
of Little Rock.

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